LIV SEIDEL’S CANCELLATION POLICIES

APPOINTMENT DEPOSITS

A non-refundable deposit is required to secure all PMU and tooth gem appointments. Deposits will be applied toward your total unless there is a cancellation, reschedule (see DEPOSIT TRANSFERABILITY for exceptions), or other applicable situation not listed.

For services that require two sessions, your deposit will be applied toward your second session (unless forfeited according to the policies on this page).

If we need to instate any of our cancellation policies and process your deposit, a new deposit will be required to maintain an appointment on the books. Clients will be contacted directly to arrange payment if applicable. If we need to instate any of our cancellation policies and you have paid via Cherry Payment Plans, we will reach out to collect the equivalent of another deposit to retain your appointment.

DEPOSIT TRANSFERABILITY

Deposits are typically non-transferrable. Liv may offer the option in select cases to transfer a deposit once for returning clients who reschedule with ample notice (please reach out as soon as possible for consideration). If a deposit transfer is permitted, the rescheduled appointment must occur within 30 days of the original appointment date. Deposits cannot be transferred to another service category.

CANCELLATION POLICIES FOR MODELS

For models, regardless of the service, any cancellations or reschedules within 72 hours of the appointment will incur a 100% charge of the service.

Your deposit will be forfeited in the case of a cancellation or reschedule, regardless of amount of notice. If a reschedule is absolutely necessary and requested with ample time ahead of the appointment, they may be considered.

Liv reserves the right to make exceptions to these policies for existing & long-term clients on a per case basis. These policies are in place to protect our practitioners and their livelihood and we appreciate your respect & understanding.