A non-refundable deposit is required to secure all PMU and tooth gem appointments.

For services that require two sessions, your deposit will be applied toward your second session (unless forfeited according to the policies below).

Liv understands that life happens and aims to offer reasonable flexibility where possible. While many artists treat deposits as non-transferable, Liv may offer the option—in select cases—to transfer a deposit once for returning clients who reschedule with ample notice (please reach out as soon as possible for consideration). If a deposit transfer is allowed, the rescheduled appointment must occur within 30 days of the original appointment date. Deposits cannot be transferred to another service category.

Liv reserves the right to decline a deposit transfer for new clients, models, or clients with a history of frequent schedule changes.

If we need to instate these policies and apply your deposit, a new deposit will be required to maintain an appointment on the books. Clients will be contacted directly to arrange payment if applicable.

LATE CANCELLATION/RESCHEDULE FEES

Cancellations or reschedules within the following timeframes will incur the corresponding fees:

• Within 72 hours: Deposit applied + 5% of service fee (or 55% total)

• Within 48 hours: Deposit applied + 20% of service fee (or 70% total)

• Within 24 hours: 100% of service fee (deposit applied, remaining balance charged)

  if you prefer to keep the deposit on file for your second session & instead charge the service fee to the card on file, please let us know